Are there things that your customers do that really bothers you? Today I am going to be discussing the kinds of matters that we, as cakers, tend to complain about …
When I tell small business owners they need to regularly communicate with their customers, their immediate reaction is either to say,
“I don’t want to annoy people,” or
“I just delete the …
We all need people, right? Most of you listening to the podcast will get to the stage when it’s time for you to hire people, or you may even have …
As makers and artists, we look to other people for validation that we’re doing a good job. Every order we get is validation that someone thinks we’re good enough. The …
I’ve been shifting the focus of the podcast a little bit lately- away from the practicalities of running a cake business (although that will always remain my main goal) and …
Copyright: Disney
Often people tell me they feel BAD about asking for money. Sometimes they say they feel guilty for asking for high prices, or that they worry people will think …
Positive and inspirational stories are great, right? But we all somehow seem to really love a crappy, ‘OMG everything went wrong’ kind of story more. I’ve noticed this because although …